WHAT IS YOUR TURN AROUND TIME?
Typically, we post our printed cards within 1-2 working days. If ordered before 3pm we will aim to post it out the same day, but we can't guarantee this sorry.
As each of our handmade papercraft cards are made to order, we kindly ask that you allow at least 1 working day for each card to be made.
Also, please allow for longer dispatch times around busier times of the year, eg. Valentines and Christmas. We advise you to make your order as early as possible at these occasions to help make sure you receive your order on time.
ORDERS FROM THE UK
UK deliveries are all sent via Royal Mail 1st Class, and it's FREE for orders over £25! Once posted, orders will usually arrive within 1-3 working days.
ORDERS FROM OVERSEAS
Overseas deliveries are all sent via the Royal Mail International Standard postal service. Once posted, deliveries within Europe will typically arrive within 3-5 working days whilst deliveries to Canada, USA, Australia and New Zealand will take a minimum of 5-7 working days. Please be aware that there may be additional delays in receiving your order due to customs.
WOULD MY ORDER INCLUDE TRACKING?
Orders sent via 1st Class and International Standard are not tracked and so we would not be able to provide you with any tracking information.
If you are ordering within the UK you can choose for us to post your order via Royal Mail's Special Delivery service which would provide a tracking number and would also guarantee delivery the next working day.
HOW ARE YOUR ITEMS POSTED?
All our items are packaged with love and care to help make sure they arrive safely to you. Our prints are packaged in protective cello sleeves and posted to you in sturdy cardboard backed envelopes whilst our papercraft cards are protectively wrapped in tissue paper and posted in sturdy cardboard postal boxes.
I NEED MY ORDER REALLY SOON…
We will always try to send out our orders as quickly as we can. But if you need your order in a hurry or by a specific date please let us know and we will do our best to send it to you sooner.
CAN YOU SEND THE CARD DIRECTLY TO THE RECIPIENT?
Of course! To save you time (and postage costs!) we are more than happy to send your card/print directly to the recipient. We can hand write a message inside the card for you or include a gift note free of charge. Simply leave us a message in the 'Order Comments' box when you check out with your request. And remember to use the recipient's address as the delivery address.